Choose your own Font Color. Each Custom Made AirPods Case or Sleeve is available in assorted designs and materials. Some fonts and colors may not be available in all cases or sleeves dependent on the best quality of each case or sleeves' final result.

When choosing a font color please make sure you've chosen the best one to suit your name, some designs will also offer numbers and characters, and dependent on the case: how many letters can be printed.  

Check your choice in contrast of each color you've chosen in the background or case/sleeve. HTML Colors are pretty accurate on most screens as to how your end colors will up show on your Custom AirPods or AirPods Pro Cases and Sleeves.

We print with High-Quality UV (Ultra-Violet) Inks that offer the most color precise print image quality and very very impressive text and font colors.

All our inks are safe, specifically made for durability and long-lasting wear and tear.

We use the same process to print photo-perfect images and insane vector designs to print your name, initials, and monograms or images, so you can be assured your final product will look the best it can.

Please. just make sure you choose the right color case, with the right font color and text colors that will make your name pop out, white on white may not stand out but it can be a discrete way of adding your name to your personalized AirPods Case.

We cannot take responsibility for bad taste or low-resolution images, nor fix a bad image. Taste and art are subjective so go for it anyway, but use the best color choices you can, or don't - It's your call but we cannot offer a refund for design choices you may have made during an online buying session while your artistically uninspired, color blind or intoxicated. :)

We 100% guarantee you against any of our issues during production, we have a team of inspectors prior and after print to ensure nothing gets sent out that we made an error on. If any slip by us, we will gladly replace it and ship it free of charge no questions asked. Just send us an image first. 

We've purposefully made some bad design decisions in some of our product designs so you get a good idea of what works and what doesn't. 

Choose your own font. Each Custom Made AirPods Case, Sleeve or Accessory is available in assorted designs and materials. Some fonts and colors may not be available in all cases or sleeves dependent on the best quality of each case or sleeves' final result.

We will size the font for you and get the best result. Happy and satisfied customers are our priority. 

Check your choice in contrast of each color you've chosen in the background or case/sleeve. HTML Colors are pretty accurate on most screens as to how your end colors will up show on your Custom AirPods or AirPods Pro Cases and Sleeves.

It may be the photographs taken of the actual cases and products when you may find the image colors differ from screen resolutions and colors. 

We print with High-Quality UV (Ultra-Violet) Inks that offer the most color precise print image quality and very very impressive text and font colors.

All our inks are safe, specifically made for durability and long-lasting wear and tear.

We use the same process to print photo-perfect images and insane vector designs to print your name, initials, and monograms or images, so you can be assured your final product will look the best it can.

Please. just make sure you choose the right color case, with the right font color and text colors that will make your name pop out, white on white may not stand out but it can be a discrete way of adding your name to your personalized AirPods Case.

We cannot take responsibility for bad taste or low-resolution images, nor fix a bad image. Taste and art are subjective so go for it anyway, but use the best color choices you can, or don't - It's your call but we cannot offer a refund for design choices you may have made during an online buying session while your artistically uninspired, or slightly intoxicated. :)

We 100% guarantee you against any of our issues during production, we have a team of inspectors prior and after print to ensure nothing gets sent out that we made an error on. If any slip by us, we will gladly replace it and ship it free of charge no questions asked. Just send us an image first. 

Select Lid for All-Over-Print AirPods Pro and AirPods Generation I + II 

When will I get my order?

Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. Add the shipping time dependent on your location, our average estimatation based on the last 6 months of actual deliveries: 

Updated September 1st 2020

● USA: 3–7 business days

● Europe: 7–10 business days

● Australia / New Zealand: 7–10 business days

● Canada: 7–10 business days

[Covid-19] When will I get my order?

Our fulfilment times may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

Where will my order ship from?

We work with order fulfilment companies with facilities in the US, and Australia have specific stock to minimize shipping times. 

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at Help at Design AirPods with your order number.

If you did find a mistake you made in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

How are your products made?

We have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently and is closest for faster shipping.

How do I track my order?

You’ll receive a tracking link via email when your order ships out.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at Help at Design AirPods within a weeks time with photos of the damaged product, your order number, and any other details you may have about your order.

We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at Help at Design AirPods

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at Help at Design AirPods with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges on Personlalised Products as they are specifically made for you.

Wrong Address

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

If you haven't registered an account on Design AirPods and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).

Design AirPods does not accept returns of unsealed goods.

You hereby agree that any returned orders won’t be available for reshipping and will be disposed of.

Returned by Customer

We do not refund orders for buyer’s remorse. Returns for products are to be offered at your expense and discretion.

Notification for EU consumers

According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore Design AirPods reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.